We provide island-wide delivery. No delivery services are available to offshore islands EXCEPT Sentosa.
We provide 2 types of delivery services:
a. Standard Delivery
b. Free Delivery
Standard Delivery service is chargeable at a flat fee of S$30.00 per location. Please indicate one of the three timing blocks 10am to 1pm, 12pm to 3pm or 1 pm to 4pm at the cart-out page. Your order will reach anytime within the 3-hour block at our outsourced logistics handler’s convenience. Do remain contactable during the time of delivery as they will be making a call to you before they reach your place. In the event that you are uncontactable, your order will be returned to BBQ factory. Re-delivery is subjected to availability and a re-delivery fee of S$30.00 will be applicable.
Free Delivery for order exceeding $350.00, you will be entitled to Standard Delivery services. Refer to Standard Delivery timing for terms and conditions.
Should you have any special delivery instruction, kindly highlight to us when you placed your order to avoid any miscommunication.
Our logistic handler will head straight to your house after collection from BBQ Factory. Our BBQ food will not be placed in the foam box during delivery. However, you are strongly advise to purchase the foam box at $10.00 to store the marinated raw food upon carted out.
Walk-in, Self-Collection & Operating Hours:
To avoid any disappointment, please call our hotline (9151 9222) before coming down to collect.
No 15 Jalan Tepong, Jurong Food Hub, #04-01 Singapore 619336